Answers to Most Commonly Asked Questions

size and reach

How long does the handle extend?

The extended length of the Pivot Pro is 1.4 metres.

Is Pivot Pro suitable for caravans, campers and taller 4WDs?

Yes! We own an off-road caravan and two lifted 4x4's and the Pivot Pro was born from the frustration of not being able to clean the upper areas of these easily and safely. We have extension pieces on the way for cleaning caravan roofs, solar panels, trucks etc.

Can I adjust the length easily during a wash, or does it stay fixed?

The length and angle of the pivot can easily be changed while cleaning.

Will it still feel stable and controlled when it’s fully extended?

Yes, this was one of our must-haves when designing the Pivot Pro. The oval shaped extending top section eliminates all twisting when extended, as was a problem with all other extending brushes we tested. The bottom handle and soft hand grips ensure you stay in control at all times and are able to exert enough pressure on the wash head for deeper cleaning.

use & routine

Can I use Pivot Pro for both a quick rinse and a full deep wash?

Absolutely! The Pivot Pro is a perfect time saver for a quick wash when needed, and several of it's features aid in giving your vehicle a full deep wash when needed.

Do I need any special soap or can I use what I already have?

No, you won't need any special soap to use the Pivot Pro.

How do I adjust and lock the pivoting handle while I’m cleaning?

Simply loosen the large adjusting nut, move the pivot to the desired angle and retighten the nut.

Is Pivot Pro easy to assemble and pack down after each wash?

Absolutely! Each piece of the Pivot Pro simply clicks together and can be disassembled after use or simply folded at the pivot for compact storage.

materials, care & safety

Is the wash head safe on clear coat, decals and windows?

Yes! As the wash head contains Chenille "noodles" it is safe for all surfaces.

How should I clean and dry the chenille head after using it?

Rinsing it with clean water and allowing it to dry in the sun before packing it away will ensure long life of the wash head.

Can I replace the wash head if it wears out over time?

Yes! Replacement Chenille wash heads are available on request. Please contact us at craig@easycleangear.com

Is it okay to use Pivot Pro with hot water or just cold?

Both hot and cold water can be used with your Pivot Pro.

orders, warranty and support

What happens if Pivot Pro arrives damaged or with a fault?

Each and every Pivot Pro is quality checked before being shipped out, however if yours arrives damaged or faulty please email us at admin@easycleangear.com and if possible provide photos of the damage/fault and we will do everything we can to make it right.

Do you offer a warranty on the brush and handle?

Yes! The Pivot Pro comes with a 12-month warranty against faulty workmanship and materials.

How long will shipping take, and where do you ship from?

Orders are processed within 1-2 business days and Standard shipping typically takes 2-5 days. Express shipping typically takes 1-2 days. All orders are shipped from our warehouse in the Lockyer Valley, South East QLD.